JOB POSTING NO .: L019-036-2021
POSITION: Patient Care Supervisor – Temporary Full Time
DEPARTMENT: Medical 3C
RATE: $ 80,886.00 – $ 99,489.00 per year
JOB CODE: MS003.3
HOURS: Flexible working hours required with some coverage in the evenings and weekends
Purpose of the position:
The Sault Area Hospital is currently recruiting a Patient Care Supervisor to join our management team. Reporting to the Patient Care Manager, you will oversee and direct the activities of the day-to-day operations of the 3C Medical Unit, ensuring that safe, high-quality, patient-centered care is provided. The supervisor will provide supervisory, technical and clinical support to staff, ensure compliance with all applicable policies and regulations, establish work plans, and develop cooperative and productive work teams. The supervisor will act as a point of contact for department staff and other departments in the hospital. The supervisor will also be part of a larger team of patient care supervisors and help support other services as needed.
• Directly supervise the activities of affected employees and ensure that employees comply with appropriate policies, standards and guidelines in the performance of their duties.
• In collaboration with the manager, identify trends that impact on timely discharge and find solutions to improve patient flow along the continuum of care.
• Provide technical support to assigned staff on procedural, legislative, quality or patient confidentiality issues, as appropriate.
• Develop cooperative and productive team relationships within the department, fostering a climate of teamwork, compassion, excellence and integrity.
• Participate in activities and hiring decisions, in collaboration with the Patient Care Manager.
• Conduct performance reviews for assigned staff.
• Manage staff performance, including providing feedback and coaching, corrective action or administering discipline as required.
• Administer the first steps of the attendance improvement program.
• Responsible for monitoring the health and safety of the unit.
• Responsible for monitoring and corrective actions related to patient and employee incidents.
• Prepare for and represent the hospital at grievance meetings.
• Lead daily performance caucuses and rounds of balls.
• Support process and service improvement initiatives by identifying opportunities and leading efforts with both staff and other departments.
• Conduct a leadership tour with patients, staff and physicians, providing feedback as needed.
• Review daily metrics, communicate to staff and develop course correction action plans as needed
• Prioritize the workload in its own area.
• Function as a role model demonstrating good interpersonal skills and a commitment to self-growth and development.
• Support process improvement initiatives and seek process improvement opportunities.
• Perform any other assigned task.
1. Degree or diploma in a regulated health profession with registration in good standing with a professional order.
2. Five years of recent patient care experience in a healthcare setting.
3. Five years of experience in cardiology and / or telemetry
Knowledge and abilities:
4. Proven ability to lead a multidisciplinary team in a fast paced and sometimes stressful environment.
5. Ability to work with community partners in a healthcare environment to assist with safe discharge
6. Experience with patient flow
7. Ability to maintain successful working relationships with the interdisciplinary team to achieve positive patient outcomes.
8. Demonstrates effective interpersonal skills, with staff, physicians, colleagues, including conflict resolution and relationship building skills.
9. Formal education, knowledge and experience of caring for geriatric patients, palliative care patients, people with Alzheimer’s disease, dementia and psychogeriatric illnesses.
10. Formal training and knowledge of the philosophy of fall prevention and least strain.
11. Demonstrated focus on patient-centered care and customer service.
12. Demonstrates behavior consistent with the hospital’s mission, values and performance standards.
13. Demonstrates interpersonal sensitivity, including empathy, sensitivity and an understanding of human and organizational behavior, motivation techniques and counseling skills.
14. Demonstrates experience in a team environment, including the ability to provide direction, make priority decisions and supervise staff.
15. Demonstrated analytical and problem solving skills with the ability to identify and implement workplace solutions.
16. Knowledge of relevant legislation, organizational and professional standards.
17. Ability to work independently, think creatively, take initiative and manage time to complete the duties of the position.
18. Demonstrates strong initiative and can set personal goals and take responsibility for achieving them within defined time frames.
19. Ability to compile schedules and prepare work assignments in accordance with organizational policies, and to interpret and apply the language of collective agreements.
20. Proficiency demonstrated in a Microsoft environment. Experience with Meditech appreciated.
Note: Due to the changing nature of the job and the work to be performed, other responsibilities and duties may be assigned and qualifications may be adjusted from time to time.
To apply for this exciting opportunity, please send a cover letter and curriculum vitae outlining how your knowledge, experience and skills match the requirements of this position.
APPLY: Online at www.sah.on.ca/careers
POSTING: September 10, 2021 to September 17, 2021
The Sault Region Hospital is a respectful, caring and inclusive work environment. We are committed to upholding accessibility, diversity, equal opportunities and to maintaining a barrier-free selection process for candidates. Accommodation requests can be made at any stage of the recruitment process, provided the candidate has met the requirements of the vacant position. Applicants should make their needs known to the Human Resources department when contacted. All requests are treated confidentially.
All new employees must be fully vaccinated against COVID 19 before their start date. For clarity, fully vaccinated means 14 days have passed after your series of vaccines have ended (i.e. two full doses). The hospital’s occupational health team will require proof of full vaccination prior to an employee’s start date. If not fully immunized, the hospital’s occupational health team can help successful applicants make the necessary appointments to be fully immunized, but any start date can be postponed to the next date. which a successful candidate is fully vaccinated. The hospital’s requirement that successful applicants be fully immunized is subject to any accommodation duty it may have under the Human Rights Code. Employees will also be required to obtain recalls or other vaccines related to COVID-19, as deemed necessary by the hospital, and any failure to do so will be considered intentional misconduct and / or disobedience and will result in the dismissal of the employee without notice or compensation in lieu.